Visit and Accompanying Policy

Reception of patient visitors should be carried out in a way that does not cause acts and attitudes that will disturb the peace and tranquility of the patients. In terms of your patient’s health, we would like to emphasize that you should help us in this regard and that you should not visit a patient without getting information from our healthcare professionals.

  • Only 1 person can stay in the patient room as a companion.
  • Inform the service nurses about the change of companions.
  • Do not perform any application other than physician and nurse directives for the patient.
  • Inform the nurse when there is any problem with your patient.
  • Keep hospital supplies and fixtures neat and clean.
  • Smoking and the use of alcoholic drinks are prohibited in health institutions.
  • Do not take your patient out of the hospital without the request and knowledge of the relevant physician or nurse.
  • Do not give any food or drink to the patient without consulting the doctor or nurse.
  • In order to provide you with a peaceful environment, patients and their relatives; It is essential not to speak loudly and not to make noise in the patient room and service corridors. In addition, using the televisions in your rooms in a way that does not disturb others; It should be turned off during the doctor’s visiting hours.
  • In terms of the health of the patients, due to noise pollution, your mobile phones should be used in the hospital by setting them to silent mode.
  • Do not speak loudly in patient rooms and corridors, do not disturb staff and other patients.
  • We expect visitors to respect the privacy of the patient by leaving the room during the examination or procedure.
  • The accompanying person will be able to benefit from the catering services of our hospital.
  • Patient visits are made within the visiting hours determined by our hospital. Our clinic visiting hours are between 10:00 and 22:00 every day. Visiting hours are arranged taking into account the care and rest times of our patients.
  • In terms of the health of our patient, the duration of stay in the patient’s room should not be too long. For this, make sure that the visit time is limited to 10-15 minutes and that there are no more than 2 visitors in the room.
  • Children under the age of 12 should not be brought to hospital visits as much as possible and should not be brought to the hospital environment unless they are sick, since their immune system is weaker than adults. However, in some cases, the patient’s children and siblings may be allowed to visit the patient, provided that the infection control principles have positive effects on the patient’s recovery.
  • In special cases where the doctor following your patient does not allow patient visits, in the presence of an epidemic in the community, a visit restriction may be imposed on patients with suppressed immune systems. For the sake of your patient’s health, please do not be insistent in such cases.
  • To protect the health of your patient, please do not bring food and drink from outside.
  • When visiting, do not bring houseplants and bouquets of flowers to be put in a vase. These flowers carry the risk of infection for your patient.
  • During the visit, please be careful not to touch the items / areas in the environment, the equipment connected to the patient, and not to sit on the patient’s bed for the sake of the patient’s and your own health.
  • Be sure to take care of your hand hygiene before and after the visit; wash and/or disinfect your hands.
  • If you see warning signs hanging on the door of the patient’s room during the visit, do not enter the patient’s room without talking to the nurse.
  • In cases that require contact with the isolated patient, follow the instructions given by the healthcare personnel in taking the necessary precautions in accordance with the category of isolation.
  • Pay attention to the privacy of the patient and their relatives during your visit.
  • Be careful not to act in the presence of our patients, such as crying or shouting, that will reflect your emotional state (as it may harm them).
  • You can submit your complaints and suggestions to our positive and negative aspects by filling out the patient satisfaction questionnaire or to Act by thinking that one day you will be hospitalized as a patient in the same hospital.

Thank you for your understanding and cooperation. We are at your service for a healthier life…